Returns & Exchanges

At Skin Spa, we want you to love your glow; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals remain intact to qualify for a refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the exterior of your return parcel.

• 4.
  Receive Your Refund

  Once our specialists inspect the items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.